Should you buy expensive flooring online?

By Ellyn Peratikou

Knowing where to get the best price and the best service can be tricky, especially when you’re shopping for DIY products where you might need some guidance and expert opinions. But, one of the most common features of modern retailing is the comparison people make between the best online price and the best store price. Should you buy expensive flooring online? 

It goes without saying that consumers find comfort in going to physical shops; talking to well-trained and experienced staff to help you find and buy your purchase, card and money security and the fact you can walk home with your product, no waiting.

The value of expertise

If you’re buying a rug or a DIY product, then a simple price comparison search on the internet and buying online may be your best option. But if you’re investing in a high-quality, fitted flooring product – which should last you a number of years, will add value to your house and will make your home look beautiful – then it pays to shop locally and deal with specialists. This type of purchase should not be taken lightly as it can be expensive. Also, having an expert manage the installation for you will ensure that it is done properly, efficiently and cost-effectively.

How to compare like-for-like

There is a lot to think about when buy big products that require investments of time and money. Be careful not to be fooled by a cheap discount on carpet or flooring (online or in the shop) and make sure you ask for a full quotation for your requirements:

  • Include underlays, floor preparations and fitting costs
  • Check to see if there is a fee for uplifting and disposing of your old floor covering and for moving your furniture
  • Finally, check if there is a delivery charge. This is sometimes an extra cost, particularly if you are buying online and having your flooring fitted locally by a sub-contractor

Get competitive quotes

When you’re happy that you’ve covered all the necessary costs, get competitive quotes to ensure that the great deal that you were offered really is the best option for you. Remember that the cheapest quote is not always the best quote, especially when dealing with expensive flooring; make sure that you feel happy about the service levels that you will receive from your selected supplier.

About the author

Fludes Carpets is a family business with stores along the South Coast. It is a member of The Carpet Foundation and Checkatrade, and it always provides detailed transparent quotes of bottom line price for simple price comparison.

Fludes Carpets has been trading for 85 years and has won the carpet industry ‘Retailer of the Year’ for three out of the last  six years. It aims to provide a high level of customer service and wide range of products at a fair and competitive price. Its network of flooring partners throughout the UK covers most mainland postcodes.


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